Unified Inbox
Single Inbox for all Conversations across your team.
Funnel all your conversations across all team members and all channels into a single shared inbox. Watch every conversation in real-time.
Be part of any conversation across your business in real-time.
Watch and be part of any conversation with customers as they happen in real-time. See AI respond in action and jump on and off at any time.
Assign Conversations to Team
Easily filter and assign conversations to your team members and stay on top of unassigned conversations so nothing slips through the cracks. Conversations can be assigned to 1 or more team members.
Stay organized with Tags
Organize your Inbox with tags and color code them to make it easier for everybody. Auto-assign responsible team members using tags.
Full Customer Profiles for Context
Every conversation is attached to the customer’s profile and makes it easy to access past conversation history, order details, visits, purchases and more for clear and complete context.
Collaborate with Team Members using Notes
Tag team members into conversations easily and take internal notes to provide added context. Gleanchat makes it easy to collaborate with team members on any conversation.
Ready to drive more revenue through conversations.
