AGENT HAND-OFF
Seamless Hand-off to Human Agents
Have AI seamlessly hand-off conversations to human agents based on availability, complexity and type of conversations.
Configure Working Hours for your Human Agents.
Easily configure working hours for your human agents and toggle on/off transitioning to them. If your team isn’t available, let AI handle all conversations completely.
Manually jump in and participate in any conversation.
Tag team with AI or take over the conversation at any point by assigning it to yourself or to any of your team member.
Ready to drive more revenue through conversations.
